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Exclusive Online Only products are products with a catalog number beginning with the letters MP or EP. Example: MP0021. We are committed to shipping your order as quickly as possible. In the event that you wish to cancel this order, the cancellation must take place within 2 hours from the time the order was placed. We are unable to cancel your order after this time period because your order is already in the fulfillment process. Online Only products require a Return Merchandise Authorization (RMA) from BoatersWorld.com customer service department. Click Here for Complete Return and Exchange Policies for Exclusive Online Products